Inside Sales Engineer | MKS Instruments
Description
US Citizens Only
Spectra-Physics, Ophir, Newport and ESI are brands within the MKS Instruments Photonics Solutions division. We provide a full range of solutions including lasers for precision industrial and scientific research applications, laser and LED measurement, beam profiling, precision motion control, optical tables and vibration isolation systems, photonics instruments, temperature sensing, opto-mechanical components, optical elements, and systems for flexible PCB laser processing, high-speed MLCC testing, and CO2-laser-based systems HDI PCB and IC substrate manufacturing. MKS Photonics Solutions enhance our customers’ capabilities and productivity in the semiconductor, advanced electronics and specialty industrial markets.
Our Inside Sales team is a diverse group of optical, electrical, and mechanical engineers and scientists who engage with the broadest range of customers imaginable – every day we learn something new by helping our customers solve challenging optics and photonics problems and develop technology to improve the human condition and make the world a better and safer place. We are often the first to interact with a customer who has visited our website or called our 800 number, making us a key technical resource to support new sales or answer questions related to a product they already own. If you have a passion for selling, learning new technology, providing best-in-class technical support, and a great customer experience, we invite you to join us as an Inside Sales Engineer. In addition to your enthusiasm, you will bring to our team your:
- Curiosity to learn our products, identify our customers’ needs, and share our value propositions leading to new sales opportunities
- Desire to provide excellent sales and technical support to screen and qualify all inbound leads, converting those with potential to sales opportunities
- Keen mind focused on solving customer issues as they deploy our products including troubleshooting technical problems and replicating customer issues with similar hardware
- Commitment to documenting the details of your interactions in Salesforce and other applications to ensure all stakeholders are informed and up to date
We are looking for an exceptional person who has…
- A BS degree related to Optics, Photonics, Physics, Electrical Engineering, Mechanical Engineering or other types of engineering degrees. Though an advanced degree is desirable, we will consider those without a degree who have equivalent experience
- Demonstrated success in a customer-facing role with a track record of meeting or exceeding sales goals
- Excellent written and oral communication skills
- Demonstrated consultative and collaborative skills to partner and consult with our sales and product teams
- Proficient computer, software, and data analysis skills including Salesforce, SAP, Microsoft Office, or equivalent programs
- Demonstrated initiative, resiliency, flexibility, time-management, and organizational skills
Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.
Compensation and Benefits:
- Total Compensation: Salary Range: (74,900 – 139,100) & Incentive Payment: (20,000 – 45,000). This range is a good faith estimate of the expected total compensation for this position (base salary plus variable sales compensation), based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law. At MKS, it is not typical for an individual to be hired at or near the top of the range for the role.
- Incentive Payment:Â A percentage of your total compensation is tied to participation in a Sales Incentive Plan (SIP) and is earned by your achievement of pre-established targets, pursuant to the terms of the SIP.
Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.
MKS Instruments, Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies.
MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: accommodationsatMKS@mksinst.com .
If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role